Dial-by-Name
Auto-Attendant – Allows callers to direct themselves
to the appropriate person without the help of an operator. If
callers know their extension they can dial it at any time and
thus bypass the auto-attendant.
Menu
Routing – Route callers more efficiently (Example,
for Sales, press 1, for service, press 2, etc.) Up to 5 menus
available.
RAN
Announcements – Play messages to your callers while
they are waiting to speak with someone
Fax
Tone Detect – Automatically detects an incoming fax
and forwards it to a designated fax machine.
Voice
Mail User Productivity Features Include:
Message
Wait Light – Light indicates new voice mail messages
Message
Storage – Save a message for future reference
Message
Forwarding – Direct messages to the proper people
quickly and efficiently
Call
Forwarding – Have incoming calls forwarded directly
to your mailbox. Users can program this themselves without having
to consult the system administrator
Pager
Notification – Users can choose to be paged if there
is a new message in the system (up to 18 digits) |
